What happens when I make a reservation?
Once we have received your booking request, one of our agents will confirm to you by email the booking with a booking voucher which you need to give to the driver at the airport.
How do I pay?
Once the booking is confirmed you will have the option to pay online securely by a credit or debit card or you can pay the driver at the airport in you arrival in cash only.
What does the price include?
The price of a one-way journey for the route booked. A return includes both the arrival and departure journeys for the route booked. All prices include local taxes and all toll roads, there are no hidden extras unless a transfer is between 23:00 and 07:00 a 20% surcharge will be added to the publish prices.

Please note that the price does not include gratuities, which is at the passenger's discretion.

Child seats (where available), excess luggage, sport equipment etc, may incur additional cost. Please see sections below for more information.
Are there any charges if I arrive very late or depart very early?
For all transfers between the hours of 23:00 and 07:00 a 20% surcharge will be added to the published prices.

Booking Infants & Children
All infants (0-2yrs) and children (3-11yrs) must be included in the booking to ensure the appropriate vehicle and space is provided.

Both local and national laws regarding the use of child seats for infants and children.

If you wish to bring your own child or booster seat, please advise of this information before you travel. If you take your own seat, it is your responsibility to fit the seat in the vehicle.
Where do I meet the driver?
Your driver will meet you in the arrivals hall, they will have a sign with your name on it and will take you directly to your private transfer.

If, for any reason, you are unable to find your driver please call the number on the booking voucher. Please note that you do not have to call to confirm your arrival at the airport. You should only call on your outbound journey to inform us of any delays to your arrival which may affect your transfer.
And on departure?
Please be sure to check the instructions on your booking voucher thoroughly to be certain of requirements concerning your departure transfer.
How much luggage can I take?
The allowance per person, for all vehicle types, is one standard size suitcase (approximately 70cm high, 47cm wide and 21cm deep), as well as one small piece of hand luggage. Please note that your hand luggage will be transported in the vehicle with you, and so it should be an appropriate size for this.

If you are travelling with excess luggage, such as large suitcases, golf clubs, wheelchairs, pushchairs, etc., it is imperative that you make us aware at the time of booking,. Failure to tell us may result in extra transport being required to accommodate the excess baggage, which will incur additional local charges.

Please note that on some occasions, a vehicle at full passenger capacity with luggage for each passenger may need to be replaced with a larger vehicle. To avoid any complications in this regard on arrival, please call and clarify requirements when booking.
Do I need to tip the driver?
The price paid does not include gratuities. It is customary to give a tip if you feel the service has warranted this. However, this is entirely at your discretion.
Will my driver drop me and pick me up at my accommodation?
Yes the driver will drop you off at your accommodation providing that it is on a road and not accessed by pedestrian access then the driver will drop you to the nearest point.
What happens if my journey details change prior to departure?
Should your journey details change prior to departure, simply give us a call on 00351 915 148 729 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will update your booking accordingly. You will be responsible for any increase in price if the new journey involves further distance or time, a different vehicle type, resort, number of passengers etc.

Please note that it is possible to login and amend or cancel your booking online. Cancellations can be made upto 48 hours before the transfer. However, any amendments need to be made three days or more prior to travel.
What happens if I cancel my booking?
You may cancel your booking at any time in writing by email to This email address is being protected from spambots. You need JavaScript enabled to view it..
What happens if my outbound flight is delayed or cancelled?
If your outbound flight is delayed or cancelled, please call the telephone number shown on the booking voucher.
Do you offer transfers for passengers who are confined to a wheelchair?
Please contact our office to check availability.
All suppliers hold full public liability insurance. We do, however, recommend that you hold a valid insurance policy for the duration of your trip.
Policy on inappropriate/drunken behaviour and abusive language
We reserve the right to refuse carriage to any person who is thought to be under the influence of alcohol or drugs. Furthermore, anyone whose behaviour and/or language is found to be abusive and could cause a threat or offence to the driver and any other passenger, or damage to the vehicle. For any damage that is caused to vehicles, the individual responsible will be held liable for any charges incurred.
What is your smoking policy?
We operate a no smoking policy in all vehicles.
Do you offer transfers for passengers with collapsible wheelchairs?
Yes we do! However, please it is important that you send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. advising of the dimensions of the wheelchair, and letting us know whether or not you are able to board the vehicle unaided. If assistance with boarding the vehicle is required, then a wheelchair-adapted vehicle may be more appropriate to your needs.
Am I able to book a transfer with multiple drop offs?
Yes. If the drop offs are all resorts or hotels, please let us know which ones and we will advise of the additional stops required. If they are private addresses, we will need the full address including area code. Please note that you should let us know if these details will be the same for pick-ups on the return journey. Additional charges may apply.
If I wanted to go on an excursion, could I book this with Blue Sky Transfer?
We offer two types of service for excursions.

Firstly, if you know what you want to do and where you want to go, then all we need to know is:

- the number of passengers,
- full addresses of pick-ups and drop-offs,
- the amount of time required (how many hours you require the vehicle and driver for),
- a rough itinerary,
- whether you require an English-speaking tour guide,
- and any additional information.

With this information, we will then be able to provide you with a quote. Secondly, if you would like to go on an excursion, but do not know what you would like to do, and would like our supplier to recommend something to you, then we would need a rough idea of what you would be interested in doing. From there, we will contact the supplier and organise this on your behalf.
Can I have the same driver on both my outbound and inbound journeys?
We cannot guarantee this, but we are happy to to see if it is possible.
Am I able to take any animals on a transfer?
Please contact our office by email This email address is being protected from spambots. You need JavaScript enabled to view it..
Can you do tours and large itinerary bookings?
Yes. Please contact us with your itinerary and we will be happy to organise this for you.
Can you supply a specific make of vehicle?
Yes, Please give us a call with your request and we will see what we can do for you!